In the event someone is injured, intoxicated, unconscious, here are things to keep in mind:
Asses the situation as discussed in the manual or call over a manager to asses if you’re unable.
If it is an absolute emergency, 911 is acceptable but faster methods are
No need to give out people’s names, just describe the location and the situation.
Some of you are nervous with phone calls, here sample scripts:
“Hi, I’m at Chipspace, we have an unconscious adult. Please send help”
or
”Hi, I’m backstage at Chipspace we have an adult that appears to have a broken or sprained ankle. Please send help”
Public Safety/First Aid is located in Camelia 2. Leaving from Chipspace, head in direction of the Atrium/Gazebo but stop when you see the shoe shine bench/Fedex. Look to your left. Down that hallway, the second open room is Public Safety where first aid and EMS is standing by. Banners saying Public Safety should be there
Map showing the path from Chipspace to Public Safety
Lower key emergencies - Starting 2025, Chipspace will have a first aid kid from distributed from Public Safety. It will be stored in (TBD probably merch area). It must be returned at the end of the event.
In the event we do not have the first aid kit, Concert security should have one
If the injury doesn’t hamper mobility please consider going to Camelia 2 for the actual first aid station.
Starting 2025 local EMS are on stand by in Public Safety from 12 PM - 8 PM during festival days.