So you want access to the warehouse, huh? Figures, it is pretty awesome! But before we give you your key fob and alarm code we have to go over the rules of the warehouse and the great responsibility you are about to undertake. Read over this list of rules and guidelines. You will be asked to sign a separate page when you receive your fob and alarm code to acknowledge that you have read the protocol and are willing to take on this great responsibility.

Warehouse Manager Availability and Requests

The warehouse manager (WHM) for MAGFest Inc. is prepared to assist with volunteer needs in the warehouse. The hours for the WHM will vary throughout the year depending on what is going on in the MAGWorld. This document is to lay out the general guidelines for what volunteers can expect from the WHM and what the warehouse manager needs from volunteers to be able to function properly.

Warehouse Hours

The WHM’s hours in the warehouse are roughly 10am - 6pm, Mon - Fri. There is a Warehouse Activity Calendar pinned in the #warehouse and #office channels in slack. Here is the link as well: https://calendar.google.com/calendar?cid=bWFnZmVzdC5vcmdfNW5mMGsxc2Jvbmo5azU5OGZmZ2c2c2hmMWdAZ3JvdXAuY2FsZW5kYXIuZ29vZ2xlLmNvbQ.

The WHM will update the calendar as their schedule changes and/or when work days for departments are planned out and set up. The WHM will be able to adjust their schedule based on volunteer needs and with adequate notice of requests to do so.

Requests for the WHM

There will be times that volunteers need to request that either the WHM be on site to lend assistance or pull pallets from the racking and make assets accessible for departmental work. These are the guidelines to follow:

• Requests to drop pallets must be made by 2pm for same day action
• The WHM needs 48 hrs notice if they are needed on site outside of general hours.
• Requests can be made on the MAGFest slack channel #warehouse, [email protected], or with this form pinned in the #office channel (https://drive.google.com/open?id=1imzf5z-0rmHo89H_aHgoqynHd5x72Kac8515XDxMgPM)
• Event pack lists, no matter how big or small, should be communicated to the WHM as soon as they are known so the WHM can plan accordingly.

Evenings and Weekends

The WHM is in their right to have time to shut off and will make their reachable hours known based around what is going on in the MAGWorld. When the WHM is out of the warehouse they will be prepared to answer questions for volunteers both working in the warehouse and in general.

• Questions and concerns are easiest to address through the #warehouse slack channel or through direct text or call.The WHM’s phone number can be found in their slack profile.
• Currently the WHM has slack notifications snoozed from 10pm - 8am and will address any questions, issues, and correspondence received during these hours first thing in the morning.
• Weekends are currently “on call” for communications with volunteers. Unless there are known circumstances, the WHM’s response time may be longer than usual depending on their personal schedule.

Deliveries to the Warehouse

It is very common for departments to have deliveries sent directly to the warehouse. If you have something sent to the warehouse you must forward all tracking info to [email protected]. The WHM must receive this info to be able to plan their schedule and errands accordingly and be on site to receive packages as best they can.